Durban Tel: 031 566 4257

Johannesburg Tel: 011 440 7117

Cape Town Tel: 021 794 7475

International Tel: 0027 87630 0325


Our client in the retail industry based in Cape Town are currently seeking the skills of a Systems Analyst II

Main job function


Analyse current systems solutions and business requirements

o   Interpret and provide input to translate business requirements into business requirement definitions and specifications

o   Analyse and evaluate required system enhancements

o   Analyse existing systems and interfaces for modification / improvement purposes

Design new or enhanced systems to accommodate business needs

o   Participate in the process design or re-design and translate business / user requirements / processes into less complex system design

o   Design less complex system enhancements

o   Change systems specifications based on testing problems / changing requirements

o   Design interfaces and solutions with other systems

o   Adhere to the change request process

o   Complete peer review of team change requests submissions

o   Provide input to deployment plans based on designs

Testing of proposed solutions

o   Develop system test plans for system, regression and integration testing

o   Perform systems testing and integration testing, and feedback results

o   Assist business and external stakeholders with functional and integration testing of solutions and changes for sign-off

Participate in the implementation of new solutions to ensure successful integration into current environment

o   Manage the creation and hand-over of the system administration procedures

o   Participate in the post-implementation reviews for completed projects

Support current solutions

o   Attend to user queries, incidents and requests as per ways of working

o   Ensure the stability of the existing systems environment in line with agreed SLA’s

o   Provide input to development/programming and technical support teams

o   Provide functional guidance

o   Complete peak checks and reporting during peak periods

Collaborate with and support ITS and the Business

o   Integrate with relevant business and IT teams

o   Provide system input to design of user training material

o   Provide operational support to the business areas

o   Provide knowledge transfer and support to team members

o   Collaborate with 3rd party service providers for operational, technical and functional support

Create and maintain documentation

o   Develop and maintain all relevant SDLC documentation

o   Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems

o   Update standby and support manuals



IT Diploma/Degree



  • 3 – 5 years relevant IT experience
  • Will be required to perform standby duties on rotational basis Retail experience advantageous
  • SQL and relational database knowledge is required
  • Working knowledge of various system integration formats
  • Able to work independently on less complex projects and improvements
  • SDLC and testing methodology knowledge
  • Supply chain knowledge/understanding advantageous
  • Takes ownership, accountability and is self-motivated
  • Attention to detail
  • Is aware of and responsive to internal and external events and influences on the technical landscape
  • Ability to research technology-related concepts, trends and best practices, and apply findings
  • Appropriately derives and organises the essence of information to draw solid conclusions
  • Looks beyond symptoms to uncover root causes of problems to be solved
  • Synthesises data from different sources to identify trends
  • Demonstrates a results-oriented mindset in planning and implementing activities/projects
  • Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
  • Prepares clear, well-structured presentations using a variety of tools and techniques
  • Prepares written reports and briefs and communicates ideas clearly
  • Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit
  • Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties
  • Adjusts to work effectively within new work structures, processes, requirements, or cultures
  • Actively seeks out positive spin-offs of change and investigates ways in which change can be used
  • Anticipates change and continuously remains prepared for change
  • Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

To apply for this job email your details to