Service Technician – (SSST)

Main Job Function

 A Service Catering Technician is a highly skilled professional responsible for diagnosing, maintaining, and repairing technical catering equipment and systems. Also combines technical expertise with excellent customer service to keep equipment running smoothly and efficiently.

• Performing repairs and replacing deflective parts of catering equipment
• Commissioning catering equipment
• Perform diagnosis on faults / malfunctioning of equipment and troubleshooting
• Be prepared to do call outs and overtime as required
• Carrying out preventive maintenance to ensure high reliability of systems
• Ensuring compliance with industry safety and quality standards
• Conducting routine inspections of machinery and equipment as per customer request
• Liaise with the relevant service coordinator and other stakeholders
• Complete service in accordance with the schedule and request forms
• Service and maintenance concerns to be reported to the escalated timeously for action
• Advises customers on potential problems
• Build relationships with existing and new clients
• Promotes company equipment and advises sales staff on new opportunities for equipment sales
• Responsible for keeping the vehicle in good running order and in a clean condition
• Stocktaking of the company vehicle as per the company policy and accounts for all variances
• To ensure all consumables are stocked in the service vehicle
• Work in accordance with health and safety regulations and company procedures
• Maintain a clean, safe, and organized work environment both on site and in company vehicles.

Qualifications

• Grade 12 or NQF 4 equivalent
• Trade tested (Electrical)
• Red Seal (advantage)
• 2-3 Years in a similar role
• Technical aptitude and knowledge of catering equipment would be an advantage
• Electrical and mechanical skills
• Must be willing to travel and have a valid driver’s license

Criteria

• System knowledge
• Kitchen design
• Equipment usage
• Customer Service

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.