Durban Tel: 031 566 4257

Johannesburg Tel: 011 440 7117

Cape Town Tel: 021 794 7475

International Tel: 0027 87630 0325

Sales Support Specialist -Reference CBSSS

The IT Sales Support Specialist Administrator role presents a promising opportunity for candidates with prior experience in the IT industry.  The main responsibility of the role is to ensure a remarkable customer experience for both new and existing customers.

The ideal candidate should possess qualities such as being outgoing, motivated, and eager.

  • Excellent communication and interpersonal skills
  • Self Managed
  • Great phone and email etiquette
  • A strong character and have empathy at the same time
  • A love for working with people and thrive on admin and organisation-based tasks
  • The ability to thrive in a dynamic and fast paced environment
  • Excellent computer skills on MS Office

Duties will include but not limited to:

  • Developing clear and effective written proposals/quotations for current and new clients.
  • Facilitating and coordinating site inspections with our infrastructure partner.
  • Receiving and capturing sale orders from customers
  • Verifying orders by checking the correct information, including customers personal details and payment details
  • Amending/changing and maintaining existing orders
  • Managing all supplier accounts and stock.
  • Sourcing specialised equipment or custom builds.
  • Placing orders with suppliers, ISP’s and partners.
  • Communicating order deadline dates for production
  • Manage shipping of orders when stock available
  • Tracking new stock and orders.
  • Receiving calls from customers and assist with queries and ETAs on orders
  • Following up on orders and client requirements
  • Assisting with creating workflows (tickets) for service desk/onsite service team and NOC based on approved estimates.
  • Organizing and maintaining records, files, and databases/SharePoint
  • Any ad hoc sales admin required by the team

Qualifications

  •  Matric
  • Excellent computer skills on MS office
  • Drivers license and own vehicle

Remuneration

R 16 000 – R18 000 CTC

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

To apply for this job email your details to christineb@armstrongappointments.com