Our client based in Durban requires an IT Support Technician to support internal employees with the following:
Workstation (Laptop/Desktop) Support
Server support
Anti-Virus for all workstations & servers (Desktop/Laptop) – Bitdefender License
Firewall Administration Support
Network Device Support – Switches + Wi-Fi Access Points
Liaison and support with Fibre Service provider and VOIP
Network connectivity of electronic devices, including scanners, and printers, photo copiers
Workstation Support includes:
Microsoft 365 Management
Microsoft Teams & Zoom troubleshooting & support
Warranty Report generated monthly with EOL dates for workstations
Active Directory support
Email support – Exchange
Password changes
Scheduled Patch Management for workstations (Microsoft Windows)
Scheduled firmware updates – To be scheduled after hours*
Connectivity troubleshooting
Monthly Executive Summary Report
Knowledgeable & experienced in IT Support
Knowledgeable in recommendations for hardware/software requirements/upgrades
All new Desktops/laptops pre-configured before handed to users
Must have relevant qualifications and experience on the above support role
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.