Durban Tel: 031 566 4257

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Cape Town Tel: 021 794 7475

International Tel: 0027 87630 0325

Engineering and Liability Claims Negotiator – SSELCN

Main job function

Job Description: Engineering & Liability claims negotiator


The duties of this position include but shall not be limited to the following:


  1. Attending to own damage claims, liability and SASRIA claims (amongst others) in respect of Plant All Risk, Contractors All Risk, Machinery Breakdown & Business Interruption and Electronic Equipment (where applicable).
  2. Actively manage and oversee start to end of claims
  3. Contribute to the growth and profitability of the Company by providing excellent service and maintaining relationships.
  4. Manage and organize day to day operations by establishing priorities to ensure registering, handling and settling of claims on Company’s delegated authority and at the same time maintain the standards of the claims department.
  5. Controlling of registers, compliance with SLA’s, diary management, quantum, recoveries, salvage, and secure proper claims maintenance.
  6. Assess the claims
  7. Ensure all technical aspects for claims settlement are adhered
  8. Negotiate settlement of the claims with all relevant
  9. Daily diary files to be extracted and dealt with e.g. letters of demand, final notices reminders and follow up assessors’ reports.
  10. Processing payments on system:
    1. Registering claims with the reinsurers/co insurers
    2. Facultative reinsurance & co-insurance
    3. Monitor and periodically review
    4. Appointment of investigators, assessors, loss adjusters and other experts if necessary.
  11. Negotiate discounts to reduce costs with repairers, service providers and partners, without compromising quality or harming client retention initiatives.
  12. Attended Third party claims in terms of the Contractors Third Party Liability
  13. Signing off third-party releases; and
  14. Third Party

Relationship Management:

  1. Liaising in a professional manner with brokers and other insurers in respect of claims aspects:
    1. Following up on regular intervals and providing constructive feedback to brokers and management.
    2. respond to queries within 24

Work with different people internally and externally to improve service, efficiency, and improve presentation of information.

Actively build, improve, and maintain relationships with all stakeholders, i.e. internally and externally

Relevant experience, minimum 2 years


A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

To apply for this job email your details to