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Employee Relations Specialist – Reference DOERSPEC

  • Cape Town
  • This position has been filled

Our client in the retail industry based in Cape Town are currently seeking the skills of an ER Specialist


Main job function 

Investigate all ER matters, composing investigation reports and proposing remedial action based on investigation findings.

To assist and support Line Management in dealing with poor performance and misconduct issues by giving advice on how best to deal with employment related issues, preparing and approving charges.

Assisting with preparation of disciplinary hearing and supporting Chairpersons with letters of sanction and findings.

Assisting Line Managers with preparation for CCMA cases

Providing guidance and advice on Department of Employment and Labour inspections, relating to BCEA, OHSA etc.

Contributing to the development of IR related guidelines, policies and procedures. Assist and collaborate on various ER projects

Managing the anonymous whistleblower process in accordance with the relevant legislations.

Weekly/quarterly and annual reporting on statistics and trends.



Relevant tertiary qualification in HR/IR

Bachelor of Laws (LLB) would be an advantage


At least 2 years experience as an IR Specialist or HR Generalist with IR experience

Previous experience within the Retail or Service sector will be an advantage

Very well developed written and verbal communication skills.

Good people skills particularly in assisting people through difficult situations.

Good conflict handling skills.

Person must be assertive, confident and be able to make tough calls.

Attention to detail.

Organised and the ability to multi task in a fast-paced environment

Patience and remaining calm and effective under pressure.

Able to deal effectively with all levels of staff including senior management.

Good all round experience of HR systems, policies, procedures, legal requirements, programs & practices.


 A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.