Dental Receptionist – CLDR

Main job function

We are seeking a dynamic receptionist to join our front-office team. The role includes, but is not limited to:

– Booking and managing appointments

– Confirming treatment plans before appointments

– Receiving and processing payments promptly

– Liaising with referrers and laboratories

– Providing excellent communication and support to patients and colleagues

 

 Skills & Qualities

Administrative Skills:

Proficiency in tasks like word processing, data entry, scheduling, and managing emails and databases.

Computer Skills:

Ability to use dental practice management software (like Dentrix) and other office applications.

Customer Service:

Exceptional ability to interact with patients and provide a professional, friendly, and empathetic experience.

 

Communication:

Strong verbal and written communication skills for interacting with patients, colleagues, and insurance companies.

 

Organization:

Ability to multitask, prioritize tasks, and maintain an organized work environment in a busy dental practice.

 

Problem-Solving:

Ability to handle unexpected situations and address issues calmly and efficiently.

Dental Terminology:

Some employers value a working knowledge of dental terminology.

Other

Professionalism: A professional and confident demeanor is important for interacting with patients and colleagues.

Confidentiality: The ability to maintain patient confidentiality and professionalism is essential.

Teamwork: A willingness to work collaboratively as part of a dental team

Qualifications

High School Diploma/GED:

This is the minimum educational requirement for most dental receptionist positions.

Additional Training:

While not always mandatory, obtaining a certificate or associate’s degree in office administration, medical administration, or dental office management can make a candidate more competitive

 

Experience

Dental/Medical Office Experience:

Previous experience in a dental or medical office setting is a significant advantage.

 

Customer Service Experience:

Experience in general customer service or any other related administrative role is considered beneficial.

 

 Salary

R25k

 A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.