Intermediate IT Infrastructure Engineer – (IIIECVZ)

Main Job Function

The Intermediate IT Infrastructure Engineer will manage, maintain and improve the client’s infrastructure estate, including cloud-hosted virtual servers, VPN connectivity between the office network and cloud provider environment, Windows Server, Windows 11 endpoints, Microsoft 365 services, SQL Server infrastructure dependencies, and vendor-managed email and email-security services.

Qualifications
• 3 to 5 years’ practical experience in IT infrastructure support, systems administration, network support or a similar technical role, preferably within a fintech, financial services, lending, credit, payments or similarly regulated environment.
• Diploma in Information Technology or equivalent
• Demonstrated experience supporting Microsoft-based business environments is essential, including Windows Server, Windows endpoints, identity/access management, VPN connectivity, user support and vendor-managed infrastructure services.
• Hands-on experience owning infrastructure operational support, troubleshooting incidents, improving monitoring and documentation, coordinate external providers, and implement sensible infrastructure improvements without over-engineering.
• Experience working with stakeholders such as the Head of IT and Data, internal business users, external technology partners and managed service providers to ensure the environment remains stable, secure, recoverable, compliant and fit for purpose for a small fintech business.
• The successful candidate must be comfortable operating in a small IT team where ownership is broad, priorities can change quickly, documentation matters, and infrastructure issues must be driven from diagnosis through to resolution.

Criteria

Essential:
• Windows Server administration, maintenance, patching and troubleshooting
• Windows 11 endpoint support, provisioning, configuration and lifecycle management
• Active Directory, Group Policy, user access management and onboarding/offboarding controls
• Microsoft 365 administration concepts, including users, groups, licensing coordination and access support
• VPN, firewall, DNS, DHCP, TCP/IP, routing and general network troubleshooting capability
• Cloud-hosted virtual machine administration and awareness of hosted network/security dependencies
• Backup monitoring, restore testing, infrastructure monitoring and incident response practices
• Operational support for SQL Server and Power BI infrastructure dependencies
• Clear technical documentation, runbook creation and change-control discipline

Advantageous:
• Experience with email-security tools such as INKY, Mimecast, Defender for Office 365 or similar
• PowerShell scripting for administration, checks, automation and reporting
• Experience preparing technical evidence for audits, funders, cyber insurance or compliance reviews
• Relevant Microsoft, networking, cloud, security or ITIL certifications
• Familiarity with POPIA and practical information-security controls in South Africa

Remuneration
• R55 000 per month

A Consultant will be in touch if you are shortlisted for the position. Please consider
your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.