Sales Person-International E Commerce & B2B Marketplace Specialist – DOSALESECOMMERCE

Our client based in Gauteng in the Engineering sector are currently seeking the skills of a Sales person-International E Commerce & B2B Marketplace Specialist

Main job function 

1. Online Marketplace Management

• Manage and maintain company storefronts on eBay, Amazon, Alibaba, Global Sources, and ThomasNet.
• Create, optimise, and update product listings (images, descriptions, technical spec sheets, pricing, SEO keywords).
• Ensure catalogue consistency across platforms (pricing, stock availability, technical updates).
• Monitor competitor pricing and adjust strategies to maximise conversions.
• Oversee order fulfilment coordination with warehouse/logistics teams.
• Respond to platform enquiries, RFQs, messages, and customer questions in a timely manner.

Sales & Customer Engagement

• Generate and qualify leads generated through platforms such as Alibaba RFQs, ThomasNet inquiries, Amazon seller messages, etc.
• Convert online inquiries into sales orders through solution-based selling.
• Provide technical support and product recommendations based on customer needs.
• Prepare quotations, pro-forma invoices, and commercial documentation.
• Manage international buyer relationships (USA, EU, UK, Africa, Asia).
• Negotiate pricing, payment terms, and delivery timelines within approved guidelines.
• Follow up on potential buyers, abandoned carts, RFQs, or partially completed orders.

Marketing & Digital Sales Growth

• Work closely with marketing to run promotional campaigns, paid ads, and SEO optimisation for marketplace success.
• Conduct A/B testing on product images, titles, description formats, and pricing strategies.
• Generate analytics reports for sales performance on each platform.
• Suggest new platform opportunities (e.g., Etsy, TradeIndia, ImportGenius, Amazon FBA programmes).
• Support brand awareness initiatives across international online channels

Operational & Administrative Duties

• Maintain accurate CRM records of international customers.
• Ensure export documentation requirements are met (commercial invoice, packing list, HS codes, COO).
• Assist with stock forecasting based on marketplace demand trends.
• Track and report KPIs: lead conversion rate, enquiry responsiveness, listing performance, ROAS, monthly sales targets.
• Ensure compliance with marketplace rules, policies, and global trade requirements

Qualifications 

• Matric (required).
• Diploma/Degree in sales, marketing, business, e-commerce, engineering, or similar (advantageous).
• Additional e-commerce certifications (Amazon, Alibaba, Google Digital Skills) are beneficial

Mandatory Experience

• Minimum 2–5 years’ experience selling products via global online marketplaces (eBay, Amazon, Alibaba, Global Sources, ThomasNet).
• Proven track record of achieving sales targets via online/e-commerce channels.
• Experience listing, optimising, and managing catalogue-based industrial or technical products.
• Familiarity with international shipping, Incoterms, duties, and export processes.
• Knowledge of pricing strategies, cross-border payments, online sales funnels, and SEO for e-commerce.

Technical Skills

• Strong understanding of product catalogue management
• Ability to read/understand basic technical specifications (industrial products, engineering components etc.).
• Proficiency with e-commerce dashboards (eBay Seller Hub, Amazon Seller Central, Alibaba Supplier Center).
• CRM experience (HubSpot, Zoho, Salesforce, or equivalent).
• Strong Excel skills (pricing tables, discount structures, forecasting).
• Basic digital marketing understanding (SEO, PPC, keyword optimisation).

Soft Skills

• Excellent written and verbal communication
• Proactive and highly responsive to international customer enquiries.
• Strong negotiation skills across diverse cultural markets.
• Ability to multitask and manage multiple platform storefronts simultaneously.
• Detail-oriented with strong follow-through.
• Self-driven, disciplined, and able to work independently

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.