Client in the banking industry is seeking the services of a Web & Statement Administrator for a 12month Fixed Term contract, to manage all aspects of their Web environment, while delivering quality work within the required timeframes.
Main job function
Takes the lead role in the analysis, evaluation, build and implementation of new and modified Web sites/Workflows/Web Parts.
Monitors and completes departments’ cases for such items as break/fix, request for change, and service request in a timely manner as dictated by IT policies.
Remains apprised of current and future release of software development and the associated technologies.
Maintains documentation related to the support of software applications.
Ensures compliance with the banks best practices.
Attends to building maintenance and enhancements of the current Intranet
Manages and administer Web server’s maintenance and support for Web system servers
Develops, maintain, implement, manages and attends to troubleshooting of Web sites
Analyzes business unit’s collaboration requirements and designs and builds Web team sites as per business requirements
Develops new features and functionality to encourage use of the intranet and meets business needs.
Develops and maintains the Intranet development plan
Performs and maintains Internal Web backups and logs
Creates monitor requirements for system functions (disk space, utilization, timers)
Conducts Web training and workshops to staff
Grants user permissions according to user access forms received from departments/users
Takes responsibility for special requests on the site
Oversees the Web intranet to ensure that it is running smoothly
Generates the customer statements as per the banks policy.
Forwards the total quantity of statements to InsideData either for email or post.
Receives costing via email from InsideData and prepares the necessary order notes for signature.
Prepares the required documentation for payment and obtains the approval from management and thereafter submits to the finance department for processing.
Prepares the email template for sign-off
Saves the statements on a disk and forwards to InsideData for dispatching and receives confirmation from InsideData advising that the certificates have been forwarded to the clients either via e-mail or post.
Attend to queries with regards to statement production.
IT3B (Tax Certificate)
Generates the IT3B certificates annually on the 28th of February each year
Forwards the total quantity of tax certificates to InsideData
Receives costing via email from InsideData and allocates the costing to the respective branches
Prepares the required documentation for payment and obtains the approval from management and thereafter submits to the finance department for processing
Saves the tax certificates on a disk and forwards to InsideData for dispatching and receives confirmation from InsideData advising that the certificates have been forwarded to the clients
Attends to audit queries with regards to statement production
IT Helpdesk Support
Assists with IT helpdesk calls as and when required
Answers calls that come through the IT helpdesk line
Provides remote support to end users as and when required
Assists with updating the LCD screens as and when requested by managers.
Assists with the corporate identity process in terms of IT requirements for example email signatures on all statements, new logos, fonts, etc.
Assist with other tasks such as website creation and design such as Poject2020 site and the Infotech Site
Information Technology Certificate or Web Development CertificateCertificate in Banking would be an advantage
Minimum of 2 years IT experience
Minimum of 1-year extensive experience in a Web Administrator environment.
Knowledge in web design elements and Web security
Knowledge of bulk mailing
Understanding of the Banks policies and procedures
Knowledge and experience in graphical design elements
Ability to create web content for distribution
Ability to provide basic user training on Web sites and Digital media
Basic knowledge on Microsoft SQL server
Good working knowledge on Microsoft Office products
Good understanding of Video Conferencing including connectivity troubleshooting
Basic understanding of Information Security and Networking in line with ISO/COBIT
Good communication skills, written, verbal and numeric
Ability to work under pressure
Ability to meet strict deadlines
Accuracy with attention to detail
Planning and Organising
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.