alogosmall
Web & Statement Administrator (Ref: NTWSA)
Remuneration: Market Related

Position in the Financial sector in Durban - Kwa- Zulu Natal
Posted On Wednesday 17 October 2018
Job Description:

Client in the banking industry is seeking the services of a Web & Statement Administrator for a 12month Fixed Term contract, to manage all aspects of their Web environment, while delivering quality work within the required timeframes. 

Main job function

Web Administrator:

Takes the lead role in the analysis, evaluation, build and implementation of new and modified Web sites/Workflows/Web Parts.

Monitors and completes departments’ cases for such items as break/fix, request for change, and service request in a timely manner as dictated by IT policies.

Remains apprised of current and future release of software development and the associated technologies.

Maintains documentation related to the support of software applications.

Ensures compliance with the banks best practices.

Attends to building maintenance and enhancements of the current Intranet

Manages and administer Web server’s maintenance and support for Web system servers

Develops, maintain, implement, manages and attends to troubleshooting of Web sites

Analyzes business unit’s collaboration requirements and designs and builds Web team sites as per business requirements

Develops new features and functionality to encourage use of the intranet and meets business needs.

Develops and maintains the Intranet development plan

Performs and maintains Internal Web backups and logs

Creates monitor requirements for system functions (disk space, utilization, timers)

Conducts Web training and workshops to staff

Grants user permissions according to user access forms received from departments/users

Takes responsibility for special requests on the site

Oversees the Web intranet to ensure that it is running smoothly

Statement Processing

Generates the customer statements as per the banks policy.

Forwards the total quantity of statements to InsideData either for email or post.

Receives costing via email from InsideData and prepares the necessary order notes for signature.

Prepares the required documentation for payment and obtains the approval from management and thereafter submits to the finance department for processing.

Prepares the email template for sign-off

Saves the statements on a disk and forwards to InsideData for dispatching and receives confirmation from InsideData advising that the certificates have been forwarded to the clients either via e-mail or post.

Attend to queries with regards to statement production.

IT3B (Tax Certificate)

Generates the IT3B certificates annually on the 28th of February each year

Forwards the total quantity of tax certificates to InsideData

Receives costing via email from InsideData and allocates the costing to the respective branches

Prepares the required documentation for payment and obtains the approval from management and thereafter submits to the finance department for processing

Saves the tax certificates on a disk and forwards to InsideData for dispatching and receives confirmation from InsideData advising that the certificates have been forwarded to the clients

Attends to audit queries with regards to statement production

IT Helpdesk Support

Assists with IT helpdesk calls as and when required

Answers calls that come through the IT helpdesk line

Provides remote support to end users as and when required

Assists with updating the LCD screens as and when requested by managers.

Projects

Assists with the corporate identity process in terms of IT requirements for example email signatures on all statements, new logos, fonts, etc.

Assist with other tasks such as website creation and design such as Poject2020 site and the Infotech Site

Qualifications:

Information Technology Certificate or Web Development Certificate

Certificate in Banking would be an advantage
Experience:

Minimum of 2 years IT experience

Minimum of 1-year extensive experience in a Web Administrator environment.

KNOWLEDGE

Knowledge in web design elements and Web security

Knowledge of bulk mailing

Understanding of the Banks policies and procedures

Knowledge and experience in graphical design elements

Ability to create web content for distribution

Ability to provide basic user training on Web sites and Digital media

Basic knowledge on Microsoft SQL server

Good working knowledge on Microsoft Office products

Good understanding of Video Conferencing including connectivity troubleshooting

Basic understanding of Information Security and Networking in line with ISO/COBIT

SKILLS REQUIRED

Customer Orientated

Good communication skills, written, verbal and numeric

Ability to work under pressure

Ability to meet strict deadlines

Accuracy with attention to detail

Time Management

Planning and Organising

Analytical ability

Trustworthy

Confidentiality

Integrity

Professional 

A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Nicole Thomas