Technical Sales Specialist (Ref: KHTSS)
Remuneration: RR35 – R40k

Position in the Sales & Marketing sector in Boksburg - Gauteng
Posted On Monday 2 August 2021
Job Description:

Our client, a precious metal chemical compounds production and refinery, is urgently seeking a Technical Sales Specialist to join their team


Main job function

Conduct regular customer visits to maintain Customer relations

Document customer visits, calls, opportunities and other customer information in the CRM system

Work together with Customer Service and other departments to ensure that the needs of customers are met as it relates to orders, complaints, quotations and/or any other relevant topic

Provide technical advice, support and guidance to customers w.r.t. to relevant products and the refining thereof

Provide physical support and guidance during the exchange – removal and installation – of Precious Metal Gauzes

Build and maintain strong customer relationships by frequent calls and visits, as applicable

Generate quotations for new and existing customers

Review and ensure implementation of credit limits for new and existing customers together with Finance

Control SAP entries and reconcile monthly invoicing against forecasts

Check and authorize electronic workflows as relevant

Regularly test customer satisfaction levels

Report on customer satisfaction levels

Ensure high levels of Customer satisfaction at all times

Analyse market potential, identify leads and pursue identified opportunities, using relevant Imparta tools

Track and achieve agreed upon Sales and other targets and provide status updates to Management

Compile monthly Sales forecasts and annual Sales Budgets for allocated customers/markets

Analyse sales figures and report on deviations from forecast and budget figures on monthly and annual basis, as required, including comments

Compile reports and presentations as required by Management for monthly meetings, board meetings etc.

Maintain up to date knowledge of products and services offered by Heraeus and the application thereof

Maintain up to date knowledge of competitors in allocated markets

Continuously pursue cost saving and improvement opportunities within the scope of daily function and relevant field of expertise


BSc, BTech or similar qualification in Chemistry or related fields - preference given to applicants with knowledge of Precious Metals (chemistry)


5 years’ experience in technical sales

Understanding of: Accounting, Marketing and Sales Management, Business Management and Economics is advantageous

Computer literate

Experience with CRM system(s) advantageous

Experience with SAP advantageous

Able and willing to travel frequently, both locally and internationally, as required

Able to work under pressure in demanding environment

Self-motivated, goal oriented, team player and Customer relationship management skills

Able and willing to perform physical work related to catalyst exchanges

Strong prioritization, time management and organizational skills

Able to create and deliver presentations to audiences on all levels


A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.


Please contact Kay Henderson