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Support Application Engineer (Infrastructure) (Ref: KHSAEI)
Remuneration:

Position in the Information Technology sector in Rosebank - Gauteng
Posted On Monday 12 July 2021
Job Description:

Our client, a technology leader serving financial and regulated industries, seeks suitably qualified Support Application Engineer (Infrastructure) to join their ever growing team

Please email application through to kay@armstrongappointments.com

Main job function

The employee is employed in the capacity of Application Engineer (Infrastructure Specialist).  This includes, but is not limited to, the following duties:

 

Level 1-3: Platform & Administration

The Application Engineer is responsible for the administration of all servers and services and platform installs. This includes:

 

·        Installing applications and operating systems.

·        Maintaining and updating applications and operating systems.

·        Monitoring all services and servers.

·        Maintaining and monitoring the current  network.

·        Installing and third level support of Applications and services related to solutions.

·        Provide technical support for team members.

·        Construct and maintain all required consulting documentation.

·        Provide a clear consulting communication channel.

·        Assist the Head of Customer Service with all client related issues, including onsite support.

·        Management of appropriate processes maintaining and supporting the above mentioned.

·        Consulting on the installation of the application, upgrades and patches.

·        Provide Technical Consultancy on the Application Platform and other Operating Systems (Unix/Linux/Microsoft) and Virtualization & Cloud Services to clients;

·        Perform System Troubleshooting and escalation of critical outages/downtime to direct line Manager/Team Leader;

·        Monitoring Systems and Infrastructure uptime and reporting any incidences during On-call duties;

·        To provide Technical Support and Administration of all servers and services;

·        Design and Manage the installation, configuration, upgrade, administration, monitoring, maintenance, production support and developer support of complex multi database environments

·        Cultivate and manage objective working relationships with a variety of internal/external stakeholders, including end-users, SME’s, project managers and Developers to ensure optimum database performance.

·        Support Database Performance monitoring and tuning to ensure database availability at all times

·        Support with the development and implementation of database backup and recovery and support with the maintenance of  the database backup and recovery strategic plan and activities

·        Monitor and maintain changes in legislation, regulations, initiatives and relevant industry practices.

·        Design and Manage Database Environment through administration support in design and creating relational databases  Sets up and maintain S.Q.L mirroring, replication and log shipping, crash recovery, Software updates and upgrades, Performance analysis.

·        Database tuning and scaling “What is causing the database to be slow or to stop working”.

·        Develop and maintain a multitude of Unix/Linux environments that encompasses several open-source applications i.e. Apache, MySQL deployed in off-site Data Centres and some with no physical access.

·        Installing, testing, monitoring, reporting, updating, hardening and auditing.

·        Ensure system availability and enough capacity of our critical data.

 

Infrastructure Specialist:

As the Infrastructure Specialist within the support team you will also be responsible for certain specialist functions from an Infrastructures point of view

Qualifications:

Qualifications

Relevant IT qualification (NQF 6)

Experience:

Experience/Criteria

·        3-5 years’ relevant working experience on Linux systems administration – not negotiable – will be assessed

·        Working experience in network securities administration

·        Knowledge of Infrastructure best practices

·        Be fully proficient in a development language (preferably BASH/SHELL scripting)

·        Excellent verbal and written communications skills

·        Excellent listening skills

·        Excellent planning and organising skills

·        Excellent time management skills

·        Excellent client service skills

·        Fully proficient within a Linux environment

·        Familiar with Windows environment

·        Fully proficient on Virtualization & Cloud Services (advantageous)

·        Maintain standards of conduct

·        Honest, reliable & confidential

·        Respectful & flexible

·        Possess cultural & political awareness and sensitivity

·        Demonstrate sound work ethics

·        Pro-active with a strong sense of urgency

·        Great at teamwork

·        Available and eagerness to help

·        Valid driver’s license & own transport

·        Self-motivated & positive

 

 

 

A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Kay Henderson kay@armstrongappointments.com