Senior Service Coordinator (Ref: KHSSCO)

Position in the Engineering sector in Cape Town - Western Cape
Posted On Monday 4 January 2021
Job Description:

Do you have exposure to ship building, oil and gas or navy related industries? Worked within service co-ordinator position in the past? THEN my client is looking for you to join their team.

Main job function

The Service Coordinator has three primary roles:

  Responsible, from start to the end, for the execution of service jobs by the service engineers (repairs, trouble shooting, installation, maintenance on navigation and communication equipment) on behalf of the  customers

  Responsible for the quality, progress and the outcome of service provided to the customer.

  Stretched function as assigned by the Service Manager.


  Minimum of Bachelors’ or a Diploma in electronic / electrical engineering.

  Diploma or certification in IT / Electrical / Electronics


  Achieve the highest levels of quality, performance and customer satisfaction while coordinating service jobs on behalf of company’s customers;

  Maintaining or increasing profitability level on all service jobs handled

  At least 4-5 year of experience in a similar role;

Customer service / coordination in a technology driven industry, a must;

Exposure to working with coordinating within a small to medium sized teams preferred;

Exposure to the ship building (new built, retrofit), oil and gas (rigs, refineries), or navy-related industries preferred, but not a must.

A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Kay Henderson