Salesforce Business Analyst (Ref: KHSBA)
Remuneration: Market Related

Position in the Information Technology sector in Midrand - Gauteng
Posted On Tuesday 31 August 2021
Job Description:

Our client, a global leading provider of fleet and asset management solutions is urgently looking for a Salesforce Business Analyst to join their growing team in Midrand

Please email application through to

Main job function

As a business systems analyst within the team you will be responsible to help lead and conduct requirement gathering sessions with end users. Responsibilities include documenting, designing and testing of the system implementations and support thereof.


Duties would include:

Proactively lead requirement gathering sessions with the business units to draw out requirements from stakeholders

Perform as the interface between the Business units and Development teams

Perform gap analysis to identify opportunities for process improvement

Create requirements definition documents to capture business needs.

Prepare functional specifications which could be used as input to the development of the solution

Effectively communicate these requirements using available tools with the development team.

UAT Testing of the solution

Demo the solution and gain sign-off from the business units

Planning of and facilitation of training to all end users including the creation of training documentation

Participate in the roll-out and implementation of the solution

Support end users during the roll-out of new processes and supply other ad-hoc support


Matric and certified Salesforce Administration Certification



3 years’ business analysis experience

Own vehicle

Able to travel including international travel – must have passport

Willing to work after hours when required

Excellent knowledge of Microsoft Office product suite

Strong analytical skills to facilitate problem solving

Thorough understanding of all internal Salesforce processes for both the Fleet and Consumer environments



A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.


Please contact Kay Henderson