alogosmall
Salesforce Administrator (Ref: KHSA)
Remuneration: Market Related

Position in the Information Technology sector in Remote - Anywhere in South Africa
Posted On Friday 19 November 2021
Job Description:

AN OPPORTUNITY TO WORK REMOTELY. Our client is a market leading online training company focused on the Business and IT Certification markets with a global reach and they are urgently looking for a Salesforce Administrator to join their team.

Please email applications through to kay@armstrongappointments.com

Main job function

Working with a driven team on the next stage of development at a company with international markets

Salesforce platform forms the operational backbone of our organization. It’s not just a CRM system or a sales tool but is used by all areas of the business including Finance, Development and Support and is also central to our e-commerce solution

The chosen candidate will report to the IT Manager Administration

Deliver projects and platform enhancements to the system

Act as the technical point of contact and technical advisor to the organization

Define best practice and more importantly ensure that this is followed

Responsible for the smooth running and daily administration of the Salesforce system to ensure the continued, effective, and reliable operation of our Salesforce implementation Analysis

Support the Management Team in their key objective of becoming a data-driven organisation, creating a consolidated IT and data landscape across all systems

Responsible for liaising with internal departments and stakeholders in the plan, design, development and launch of functionality that will support and improve the company moving forward

With a continuous improvement program in place, you will be key to ensuring that the platform does not become static, but is constantly evolving and meeting ever demanding user requirements

Reporting

Create and maintain reports both within Salesforce and a Business Intelligence reporting tool (e.g., Power BI) connecting to a data warehouse 3

The role will require someone with previous experience of sales and marketing analytics and reporting optimization

Qualifications:

University degree, preferably in an analytical or numerate subject

Salesforce Certified Advanced Administrator (ADM201)

Integration of Salesforce to an e-commerce platform
Experience:

More than 6 years’ experience working in a similar role and must have extensive experience in the administration of Salesforce Lightning and maintenance of Salesforce systems in a similar environment - SOLE AND/OR MAIN SALESFORCE ADMINISTRATOR

Exceptional technical and problem-solving skills

Working knowledge of CRM best practices and implementations

Experience in performing Salesforce upgrades

Proficiency in creating Salesforce users, profiles, allocating roles and managing access

Experience in developing custom objects, flows, processes, formulas, and validation rules

In-Depth knowledge of Salesforce products and their functionalities including but not limited to Service Cloud

Comfortable with using Salesforce AppExchange

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Kay Henderson kay@armstrongappointments.com