My client that designs, installs, services and modernises transport systems for almost every building type, is looking for a Sales Contract Specialist.
Main job function
· Accountable for negotiating all Portfolio Modernisation sales in Region
· To facilitate in hose testing Programme with identified customers in the region and meet the requirements of the programme
· To liaise directly with the customer on prospecting, identifying forward projects, existing project after sales matters, contractual and financial issues
· Identify potential modernization installations via consultation with Regional Managers and l Service Leaders (sick units, more affluent customers, age & type of unit, low C1)
• Continuous communication with the customer (offers solutions, be the consultant)
• Sell portfolio modernizations
• Perform site surveys
• Generate sales proposals & quotes for the customer
• Meet target number of quotes & follow-ups per month (Bid and Hit rate)
• Meet target amount of motivational letters per month & follow-ups
• Customer satisfaction (CSS to monitor)
• Prospecting potential customers
• Liaise with NIMEX Department regarding potential product replacements, quotes and delivery times
• Establish long-term relationship with customer (face to face, be the consultant to the customer)
• Liaise with Service Leaders and Regional Managers on potential sales
• Perform initial site surveys
• documentation for Estimating Department for preparation of quotes
• Compile customer literate Modernization Proposals and Quotes to hand deliver to customer and discuss
• Constant follow-up on quotes
• Record follow-ups with EI Support Manager at Head Office (dates visited, number of quotes sent out, follow-up dates)
• Attend all site meetings during installation process
• Assist Installation Team with communication between Customer & Installation Team
• Be present at final handover to ensure smooth operation of installation
• Travel to smaller regions to sell and ascertain prospects
• Attend product launch meetings
• Continuously monitor progress and achievements against sales quota and targets
Relevant qualification
• 3 – 5 years of industry sales experience
• Customer service
• Closing skills
• Prospecting skills
• Negotiation
• Self-confidence
• Product knowledge
• Presentation skills