Restaurant Manager (Ref: LHRM)
Remuneration: Market Related

Position in the Hospitality and Restaurant sector in Port Elizabeth - Eastern Cape
Posted On Thursday 1 November 2018
Job Description:

Client in Port Elizabeth is seeking an experienced Restaurant Manager to manage the staff and operation of their fine dining establishment. The successful candidate will be responsible for the implementation of the restaurant’s policies and procedures and will participate in achieving the revenue objectives.

Main job function

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations



Relevant Tertiary qualification a plus


Minimum of 5 years work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a Manager

Extensive food and beverage (F&B) knowledge

Familiarity with restaurant management software (Micros, Platinum)

Strong leadership, motivational and people skills

Excellent financial management skills

Qualification in hospitality management or culinary schooling is a plus

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Liezel Hannam