Urgently seeking well-groomed/spoken, serviced orientated young lady for client based in Sandton
Main job function
Answer incoming calls and handle caller’s inquiries whenever possible in a professional manner.
Re-direct calls as appropriate and take adequate messages when required.
Ensure customer satisfaction at all times.
Welcoming and assist all visitors in a professional manner.
Assisting with coffee and tea for visitors.
Maintain visitors register and issue visitor’s badges when required.
Booking of travel – flights, accommodation and car hire, as requested by technical team.
Maintaining travel spreadsheet and send to the Financial Manager on a monthly basis.
Responsible for the boardroom and training room bookings.
Assist with checking & preparations for the boardroom and training room.
Ensure/check the boardroom and training room is clean and presentable at all times.
Ensure the boardroom/training room is locked and check all windows are closed.
Liaise with cleaning staff when suppliers arrive in order for them to escort the suppliers where necessary.
Ensure accurate billing of contract invoices.
Sending out contract invoices after billing in the beginning of each month.
Opening new contract files.
Load new warranties.
Follow up weekly on expired warranties.
Close and remove maintenance methodology on expired warranties (monthly).
Send confirmation or warranty cancellation closure.
Update, load and invoice maintenance contracts invoices when required.
Database updates – Call Centre Requests (ECR).
Logging incoming calls as well as assisting with logging calls from the helpdesk email when required.
Liaise with call center team leader to ensure operation is running smoothly when required.
Assist in general ad hoc administration and reception tasks as required.
Certificate in Reception or similar added advantage
2 years’ experience in similar position
Familiar with all duties and procedures in front office
Must be computer literate
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.