alogosmall
On Site Manager (Ref: KHOSM)
Remuneration: R10 000 - 15 000 Per Month

Position in the Travel and Tourism sector in Cape Town - Western Cape
Posted On Thursday 20 June 2019
Job Description:

Beautiful Guest Lodge catering to both tourist and business travelers urgently seeks live-in On-Site Manager.

Main job function

Onsite stay in position 

Complete management of Lodge

Marketing and promoting Lodge

Reporting to owner - Compiling daily reports of income, occupancy, maintenance issues, new reservations, etc.

Monthly completion of Cashbook and Hotel Banking

Guest Relations - Assisting guests with complaints and queries and daily check-up on as many guests as possible

Network troubleshooting - Working with IT company to upgrade and keep network, desktops, interface computers and wi-fi working

Management of Online Travel Agents (Booking.com, Expedia, Agoda, etc.) - Keeping listings, rates, guest correspondence and commission payments updated

Management of Hotel Property Management System - Keeping set-up and rates updated. Making sure correct rates and availability is uploaded to the Online Travel Agents via the Interface System

Management of Reception and Reservations - Assuring staff are adhering to company policies and procedures in dealing with guests and reservations

Doing all group quotations, bookings and liaising with group leaders

Management of Conferences - Co-ordinating, set-up and overseeing all conferences

Management of Kitchen and Restaurant - Overseeing set-up, meal preparation, plating, serving and clearing

Management of Housekeeping and Laundry - Assuring staff are adhering to company policies in cleaning rooms and linen control

Daily room checks of quality of cleaning and standard of equipment

Management of Gardens and Maintenance - Overseeing gardeners

Doing basic maintenance and liaising with plumbers, electricians, builders, painters, etc.

Staff training - Training of all new staff in all departments and refresher training

Stock takes and stock control of all department - Ordering and purchasing of stock for kitchen, housekeeping, gardens, Maintenance, reception and conference departments

Qualifications:

Matric plus relevant qualification/experience

Experience:

Full knowledge of Nightsbridge booking system 

Knowledge of social media - Facebook, Instagram etc.

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Kay Henderson