alogosmall
Network Engineer and Administrator (Ref: KHNEAalb)
Remuneration:

Position in the Financial sector in KZN - Kwa- Zulu Natal
Posted On Wednesday 11 January 2023
Job Description:

CORE PURPOSE OF THE JOB

To facilitate the implementation, support, administration and maintenance of network systems and resources (i.e. hardware, software and communications) in order to ensure the optimal operation of organisational-wide business requirements at all times.

 

MAIN FUNCTIONS OF THE JOB

Creating, managing, administering user/computer accounts, groups and policies within Active Directory services ob

Grants User Access to connect to Servers, specific departmental Folders and other authorised network resources such as printers, internet, e-mail services, etc. ensuring that such access is in line with the requestor’s job and has been properly authorised.

Implements computer, user and group policies in line with best practice/industry standards. Policies to be documented.

Implements changes to policies in line with external audit and internal management recommendations within agreed timelines. Evidence of changes to be maintained for audit purposes.

Updates the user access forms upon provision of the access and communication to the end user of the access having been granted with password details for initial sign-on together with standard instructions for resetting of password at the initial sign-on.

Ensures the Removal of User Access to Network Servers and Resources within the same business day if access forms received by 3pm the same day. All accesses received after 3pm must be processed by no later than 12 noon the next day. The form to confirm removal of access to be completed and provided to the IT Operations Manager for review and sign-off immediately after completion of the access removal. Implementation, administration and maintenance – both Physical and Virtual servers at a hardware and software level

Installs and configures servers (new and existing) in line with ABL documented standards.

Conducts Security and Patch Management on a national basis including Antivirus systems, general updates and bug fixes to ensure that any critical vulnerability is mitigated (prevented).

Ensures that the IT Security Policies of the Bank are implemented and enforced in all aspects of operations. Licensing Administration and Maintenance in respect of Network Systems and Resources

Conducts the review, assessment and reconciliation of software licenses inventory on an annual basis to ensure that the bank is in compliance with licensing regulations and laws.

Initiates the renewal of licenses prior to expiry in conjunction with advice/notification from service providers to ensure continuity of relevant business and operating systems. Installation and configuration of business applications and specialised software on Servers and Desktops

Analyses installation and configuration requirements for specific business applications.

Review of the installation / configuration requirements against ABL standards to ensure compatibility and compliance. Where variations exist, to highlight these and seek approval to continue with the relevant exceptions. Disaster Recovery

Planning and Preparation including documentation of Disaster Recovery procedures

Alignment of DR hardware and software with Business continuity requirements.

Conducting Disaster Recovery testing offsite as well as on site recoveries for first line continuity.

Analysis, review and reporting of disaster recovery testing results and outcomes with recommendations on improving and/or remediating issues encountered/experienced.

Implementation of Audit & Security Standards • Analysing Audit requirements and providing cost-effective solutions to address requirements within reasonable timeframes and within budget.

Providing status updates at least once a month in terms of outstanding audit matters relevant to areas of operation. Backups

Ensures full system backup and data only backups of all systems on a daily basis at all branches and head office as per the backup policy document.

Ensures integrity of backups is reliable by ensuring validations are active on all backups and conducting a partial restore on all tapes on a daily basis.

Takes the necessary remediation steps in the event of backup failure to ensure that backup functionality resumes as soon as possible. Engages with service provider to facilitate replacement units under maintenance where device failure exists.

Saves the backup / restore logs to the backup log directory on the Network Drive on a regular basis.

Ensures that the backup tapes are sent timeously to offsite storage facilities viz. Metrofile (Head Office/Overport) and all other Branches (BSF). Internal Network Security

Ensures that antivirus software is installed and up to date on all Servers and Relay Servers on the network.

Researches any new security threats or potential security threats and acts on this as soon as possible so it has minimal impact on the network by ensuring that the security environment is up to date and that user awareness is created to mitigate any potential risks.

Ensures that patch management / service pack updates are conducted on a periodic basis, at least once a quarter for Servers and on-availability basis at the PC level. Ensures that critical patches / service packs are implemented on business-critical systems as soon as possible followed by non-critical / supplementary systems. Monitoring of the Network

Monitors the network for continuous connectivity for all branches to the head office to ensure maximum uptime of at least 98%.

Ensures that the network infrastructure is upgraded in line with business sustainability needs from time-to-time including infrastructural requirements related to business continuity. End-User Support

Support in respect of PC’s/Laptops related to Power Users / Executives arising from IT Helpdesk generated calls such as: E-mails, Intranet, third party applications, advanced MS Office queries/support.

Installation, configuration and support of smartphones, tablets and mobile devices authorised for access to the bank’s network environment including email and internet access as approved via user access forms.

Installation and configuration of standard applications / software from time-to-time on both Servers and Desktops.

Monitoring of Server Hardware & Software (virtual & physical) resources on a regular basis to ensure optimal performance and functionality.

Qualifications:

An Information Technology Diploma or higher qualification

• MCSE / MCSA (incorporating A+ / N+ streams) or MCITP

• VMware or similar Virtualised Technology Certification

• Microsoft SQL Administration Certification

• Microsoft 365 Administration Certification advantageous

• Azure / AWS or Other Cloud Administration Certification advantageous

• Cisco Certified Network Associate (CCNA) qualifications would be recommended.

• Cloud architecture, design, security and implementation related competencies and certifications would be highly advantageous.

Experience:

PREFERRED EXPERIENCE

Experience in a similar Information Technology role at a financial institution or other medium to large corporate environment.

• Network architecture design, security and optimisation with solid experience in Cisco/Fortigate and similar technologies.

• Familiarity with VMware or similar Virtualised Technologies

• At least 2-3 years experience with Microsoft-based technologies including Active Directory services.

• Experience in Microsoft 365 Suite of Applications, PowerBI, PowerAutomate, Visio and Projects would be preferred.

• Experience in implementing technology and infrastructure projects.

 

KNOWLEDGE REQUIRED

• Information Technology Systems Administration and Maintenance

• Microsoft Exchange

 

A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Kay Henderson kay@armstrongappointments.com