Internal Broker (Ref: KHIB)

Position in the Sales sector in Durban - Kwa- Zulu Natal
Posted On Monday 12 September 2022
Job Description:

Broking Firm based in Umhlanga, is seeking the services of an exceptional INTERNAL BROKER, to join their dynamic organization.


Main job function

To ensure the accurate and efficient capturing, processing and completion of client policies – Reporting directly to the Underwriting Manager

Securing new business   

Obtain prospective client’s current insurance details

Approach market for quotes – compile presentation documents, including comparison

Ensure all relevant forms are completed and signed

Confirm cover arrangements with client

Arrange/Lay off cover with Insurer

Draft summary for typing

Process policy documents – raise invoices where applicable

Complete pack to AE for delivery

Total turnaround time – 72 hours


Print copies of policies, claims experience and 3 years loss ratio reports, 6 weeks prior to renewal

Update summary and Excel spreadsheets (where applicable)

Audit files for all relevant forms

Obtain / Negotiate terms with insurers

Assist AE with market exercise, where necessary – complete comparison

Accompany AE to renewal meeting

Confirm renewal discussion to client

Lay off cover with Insurer

Update summary with renewal information

Process policy documents – raise invoices where applicable

Complete pack to AE for delivery

Total turnaround time – 72 hours 


Cover confirmation to be processed immediately – copy to AE, client and Insurer

Diarise, if there is outstanding information

Process amendment directly, if all information available

Turnaround time – Immediate


Acknowledge receipt of amendment request – advise AE

Obtain terms – process endorsement

Send copy to Insurers

Post signed original to client

Turnaround time – 48 hours


Advise AE immediately

Action on AE’s advices

Turnaround time – 48 hours

Multi – Claimants  

Process corrective endorsement / cancellation on AE’s advices

Turnaround time – 48 hours



FAIS Compliant (Full Short-Term Insurance Qualification at NQF level 4 or higher)

Successfully passed RE1 / 5



1.      Must have worked for reputable sized BROKERAGES before doing Corporate work.

MUST have Corporate, Commercial and Domestic experience and have worked at a Brokerage/s before. Must have an understanding of Assets All Risk / Business Interruption, Stockthroughput  ( Marine ), Financial lines ( Directors & Officers / Liabilities etc. ) Motor etc.

Ability to compile placing slips/computations correctly and understand them

TIAL ( system ) experience great advantage

Very self-motivated ( especially to work from home), proactive with high attention to detail and a good student mentality and work ethic to follow instructions and able to manage oneself and workflow

High standard of work

Commercial / Corporate technical knowledge imperative

Good command written and spoken of the Kings English

Presentable / professional

Team orientated


A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Kay Henderson