General Management - Digital (Ref: SSGMD)
Remuneration: R900K CTC

Position in the Business and Management sector in Parktown, Gauteng - Gauteng
Posted On Friday 18 November 2022
Job Description:

Please email application through to

Main job function

The general manager: digital is a critical role within the company as it touches on every aspect of the business

The person in this position must be knowledgeable about the latest digital trends in media

Should have experience in implementing innovative and sustainable models to extend the companies digital footprint and increase revenue, have a deep understanding of the media landscape, latest technologies

The suitable candidate is required to be able to manage a diverse team with varying skill sets whose goal it is to provide the customer (the brands and divisions within the company) with DevOps advice, technological implementation and general best practice using the Agile methodology

Importantly, the general manager: digital must be data-centric and have knowledge in data reporting and hands-on experience of building/using tools and models that allow the optimization of digital platforms to enhance content management and increase subscriptions

The General Manager Digital is also responsible for driving a data-centric approach to all aspects of the business and will play an important role to help drive a change in company culture which will elevate attitudes towards data reporting, data testing and the use of technologies to grow the business


Manage and oversee projects including:

Building and maintaining and curating OTT platforms

User and subscription journey across platforms

Product design for Mobile applications and websites including Digital news offerings

Mobile app development and maintenance

Photo archive E-commerce site

Oversee other AD-hoc projects such as development of a job page or obituaries page in their publications, provision of dashboards to the internal business, as well as integration to various systems

Implement effective and efficient internal Processes to enable targeted growth

Bridge communication gap between digital and the customer

Offer advice and guidance to external and internal partners on best practice for digital and news media

Hold meeting with stakeholders to ensure measures of accountability, tasks and performance expectations are clear

Be the face of the projects and provide information and steady flow communication


DevOps Management including:

Management of output to ensure websites are of high quality and attractive to readers

Rebuild team to replace lost staff and establish new practices for the team

Data Information Management

Managing output by formulating data strategy for the company

Establish new work systems and procedures by re imagining the commercial data analyst role and group expectations

Provide monthly subscriptions data to internal customers

Keep editorial dashboards up to date

Use data to increase subscriptions and to grow editorial teams

Build audience team on how to grow audience segments and subscriber propensity model

Establish new subscription data strategy in conjunction with audience team

Consolidate and standardize IT system supporting digital

De-risking reliance on small or niche vendors

Ensure data is at the heart of every decision made

Help impact change within the business using data tools to inform decisions

Establish own set of data methods to implement across the business

Print system migrations

Keep updated of latest data trends

Maintain a relationship with various stakeholders including Google and social media platforms

Create a culture of testing data theories across the business

Support/courses to learn technical aspect of the business


Editorial Liaison for Tech and Data – Editorial Product Owner

Offer guidance on how to grow the product offering, services and enhance our footprint

Ensure that the customer is at the center of everything we do

Offer teams advice on how to improve communication with readers

Through data, provide strategies on how to improve digital registrations

Inform editorial teams on how to manage best practice on websites (production, content strategies, UX/UI, web training)

Meet with group editorial and digital team leaders to identify issues or challenges

Offer strategies to increase web traffic

Implement new communication processes across the business

Help train staff with basic data/tech and Cosmos knowledge

Instill a culture of data driven journalism


Data and Digital Driven Culture - Instill New Work Culture

Ensure a high-performance culture and transformed talent that is fully engaged

Achievement of a high-performance bell curve aligned with the division’s performance

Ensure leadership and people managers that enable delivery of the desired customer centric culture and business results

Ensure organizational design that is aligned with the new strategy

Development of our succession bench strength aligned with the transformation agenda

Implement focused training interventions aligned with training needs

Strengthen the balance sheet by managing costs within the division

Investigate all old contracts

Explore new areas of growth

Keep updated with new digital/technological developments with industry

Develop plans on how to implement technologies across the titles

Offer support for BBBEE initiatives of the Company and offer guidance to intern programme

Executing exco initiatives


Qualifications Required

An IT related tertiary qualification such as a BSc Computer Science.

Experience in the Media industry

Agile certification and experience



At least 15 years experience in IT

Experience in implementing media platforms

Excellent diplomatic and stakeholder engagement skills

A positive attitude

Openness to innovation and an ability to “pivot to the new”

Be able to engage with stakeholders of all levels including C suite executives

An outcomes based approach

Should be based in Johannesburg

Ability to work on site 5 days a week




A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Sheena Storey