First Line Manager (Ref: BBFLM)
Remuneration: Market Related

Position in the Admin, Office and Support sector in Maxmead, Pinetown - Kwa- Zulu Natal
Posted On Thursday 24 January 2019
Job Description:

A great opportunity exists for First Line Manager (Logistics Team Leader/Supervisor) within a large organization

Please email applications to


This position is suitable for AA females

Must be willing to work shifts, in which a person is expected to be in a particular shift for at least 6 months before shift rotation is effective

Must be willing to work in a damp environment 

Main job function

Ensure the delivery of team goals through relevant scorecards as per the strategy using the INVOCOM’s methodology.

Providing input and executing the business unit’s 1-year operating plan, budget and scorecard with continuous improvement in mind.

Building, integrating and maintaining relationships with all stakeholders in line with SLA’s to achieve operational excellence e.g. Transport, Trunking, Cross-Docking, Equipment center, Stores, Service Providers and Suppliers.

Manage and ensure end to end process compliance against the documented process standards within area of responsibility.

Manage the use of all fixed assets and ensure optimal planning of all variable assets to ensure operational excellence.

Manage and adhere to company policies and procedures in line with corporate governance principles.

Ensure timeous delivery of accurate reporting and administration for transactional excellence.

Build, develop and entrench a high-performance culture by providing leadership, feedback, guidance, support and coaching to staff.

Demonstrate effective leadership aligned to the Woolworths Values to ensure the delivery of the operational scorecard (i.e. Code of Conduct / Golden thread).

Contribute towards the delivery of the BU EE targets. 

Ensure performance management and input into talent management, succession planning and reward & recognition (e.g. difference awards).

Manage employee relations in line with sound people principles and strategy.

Ensure Adherence to company policies, procedures and legislation (e.g. OHASA and SHE Programme) in line with corporate governance.



Relevant 3 years management or supervisory experience

Three-year logistics/commerce diploma or NQF level equivalent.

Quality assurance background advantageous e.g. Six Sigma


What experience (e.g. previous exposure) does the job require?

3 years relevant Supply Chain working experience in a managerial function

Experience in Retail/FMCG environment


We are looking for people who have extensive experience in Warehousing /Distribution Centre & Logistics at Management Level.

Person will be managing up to 30 permanent employees on the floor

Knowledge & process understanding of logistics & related distribution processes.

Working knowledge of supply chain operations and impact on stakeholders

PC literacy and is able to capture information and produce reports

Numeracy and literacy

Ability to anticipate issues & opportunities & act on them pro-actively.

Problem solving ability (e.g. day to day operations).

Ability to analyse and interpret figures and information.

Ability to manage consumables and assets

Understanding of consequential impacts of decisions made. – I.e. good judgement.

Understands financial and performance indicators and is able to act according to agreed targets.

Able to adapt working hours according to business needs.

Able to work in different temperature-controlled regimes e.g. Cold Chain and Frozen area.

Ability to work in a damp environment

Able to manage a diverse workforce.

Understanding of process compliance.

Proven people skills e.g. facilitation, conflict, change management, performance management and employee relations management

Demonstrate good customer service orientation

Able to work under pressure whilst maintaining attention to detail

A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Bennita Birkett -