Community Manager (Ref: NTCM)
Remuneration: RMarket Related

Position in the Media sector in Durban - Kwa- Zulu Natal
Posted On Thursday 8 November 2018
Job Description:
Client in the higher education sector is seeking the services of an, experienced Community Manager to join their team based in Durban.

Main job function

Responsible for Managing and posting content on social media platforms and the website

Scheduling of events

Co-ordinating, scheduling of content on social media platforms

Co-ordinating content for blogger

Setting and implementing social media and communication campaigns to align with marketing strategies

Providing engaging text, image and video content for social media accounts

Responding to comments and customer queries in a timely manner

Monitor and report on feedback and online reviews

Organize and participate in events to build community and boost brand awareness

Coordinate with Marketing, PR and Communications teams to ensure brand consistency

Liaise with Development and Sales departments to stay updated on new products and features

Build relationships with customers, potential customers, industry professionals and journalists

Stay up-to-date with digital technology trends

BSc degree in Marketing or relevant field
Proven work experience as a community manager

Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

Ability to identify and track relevant community metrics

Excellent verbal communication skills

Excellent writing skills

Hands on experience with social media management for brands

Ability to interpret website traffic and online customer engagement metrics

Knowledge of online marketing and marketing channels

Attention to detail and ability to multitask

Excellent verbal, written and presentation skills

Excellent organisational, scheduling and planning skills

Knowledge and experience on all social media platforms

Ability to manage different priorities and meet deadlines

Awareness of current affairs and a passion for finding out new information


Self-confident and sociable – ability to network effectively

Team player

Attention to detail

Stamina, energy and drive

Ability to handle pressure

Achievement orientated, and results driven

A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Nicole Thomas