Business Process Manager/ Business Process Engineer/Business Analyst (Ref: MEBPM)
Remuneration: Market Related

Position in the Safety, Security & Defence sector in Durban - Kwa- Zulu Natal
Posted On Tuesday 27 August 2019
Job Description:

A Company based in Durban is seeking a Business Process Manager to join their team. The successful incumbent will be responsible to optimize and standardize business processes

Main job function

To find a systematic approach to improving the business processes of the organization, making the workflow more efficient and effective, and improve its overall ability to adapt to an ever-changing business environment

Modelling, analysis, design and measurement of processes, while making use of various technological tools in carrying out its roles

To improve management of processes that drive optimized business results, leading to lower costs, higher revenues and high customer satisfaction

To align our processes with the needs of our customers

To aid decision-making on matters such as deployment, measurement and monitoring of the resources of our organization

To contribute to the maintenance of a sound financial management system of the company

To allow our organization to keep track of its progress in meeting and achieving its goals

Key Focus Areas:

Reduce costs

Higher accountability

Improved and increased productivity

Improved reliability of information

Simplified and assured compliance. Compliance with regulations and rules imposed by legislation and industrial standards

Tighter security measures

Strategic alignment or synchronization



Information Technology



Planning and Strategy

Phase 1: Process Planning and Strategy

Understanding of our strategies and goals

Identification and enumeration of current processes:

Primary processes

Secondary processes

Management processes

Phase 2: Analysis of Business Processes

Qualitative analysis:

Value-added analysis

Root-Cause analysis

Pareto analysis

Quantitative analysis:

Quantitative flow analysis

Queuing analysis

Process simulation

Phase 3: Design and Modelling of Business Processes

Continuous Process Improvement

Business Process Re-engineering

Phase 4: Process Implementation

Phase 5: Process Monitoring and Controlling

Phase 6: Process Refinement or Improvement

Relevant Tertiary Qualification


5- 10 Years’ experience

A Consultant will be in touch if you are shortlisted for the position.  Please consider your application unsuccessful should you not have been contacted within 2 weeks.  We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

Please contact Melanie Els