A highly professional and effective office Automation Sales Consultant. Calling directly on and dealing with new clients in a designated area to maintain and exceed sales targets.
To become a custodian of an existing customer portfolio – Servicing them to the best of your ability and engaging discussions around additional service lines.
Roles and Responsibilities· Create new sales opportunities and grow the client base by going out daily to the designated area to canvas for new business
· Develop and increase market share in the indicated areas
· Building relationships with new customers as well as look for any further selling opportunities including software and solutions from the clients Product range
· Prospecting and cold calling targeted accounts within the designated area
· Project a professional image and recognize selling opportunities by conducting needs analysis and total cost of ownership of prospective customers
· Develop the necessary skills, knowledge and expertise and utilize selling value through process methodology to achieve success in the sales environment
· Maintain and improve customer service levels by upselling and cross selling, as well as a customer centric approach to adding value
· Meet the set daily, monthly, and quarterly targets and achieve all KPIs according to agreed delivery dates with Manager
Communicate consistent updates and sales productivity status to the Manager
· Liaise with all divisions to ensure total client satisfaction
· Responsible for maintaining and updating client database, keeping a diary and accurate completion of paperwork
· Utilize the clients CRM system as part of the required sales management and sales optimization platform
· Manage planning process through scheduled reviews and updates
· Working with and leveraging external partners to deliver solution sales
· Significant percentage of time spent directly with customers
· Interface with customers with the focus being on management level
· Develop business plans in conjunction with customers
· Apply consultative selling techniques to identify and advance opportunities that result in on-going profitable revenue growth for the client
· Maintain a high level of customer loyalty and build trust and integrity
· Implement margin recovery strategies
· Identify customer requirements and match these with the clients’ capabilities
· Identify and lead the account resources to ensure coordinated, efficient account management and accountability for achieving business results
· Manage relationships with existing customers
Matric
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies
